retail associate
Location
75 Middlesex Turnpike, Burlington, MA, 01803, United States & 1245 Worcester St - Natick Mall
Base Pay
$15.00- $16.00 / Hour - Positions Vary
Job Category Retail, Soccer Industry
Contact Information
As a Retail Associate, a typical day might include the following:
- Welcoming and engaging with customers as they enter the store
- Assessing customers’ needs and suggesting solutions to their problems
- General cash handling. Working with cash registers and processing payments
- Setting and attaining sales goals
- Giving customers advice about sales and promotions
- Using upselling techniques to increase store sales
- Promoting Footy Depot in a positive and professional manner
- Recommending the best products to customers
- Cleaning and restocking the store throughout the day, before opening and after closing
Other duties as assigned
Key Responsibilities:
This job might be for you if you demonstrate the following abilities and meet these qualifications:
- Must be 17 years or older
- A strong passion for soccer and general knowledge of soccer merchandise or trading cards
- Minimum of one year of relevant experience in retail, sports, or a customer-facing role
- High school diploma or GED (or currently working toward one)
- Strong communication, interpersonal, and organizational skills
- Ability to meet or exceed sales and customer service goals
- Comfortable interacting and engaging with customers
- Basic computer skills (POS system knowledge is a plus)
- Availability to work evenings, weekends, and holidays
- Ability to lift/carry up to 30 lbs and move throughout the sales floor and stockroom
- Understanding of basic retail metrics and KPIs to help drive store performance
Physical Demands / Work Environment / Hours
The physical demands and work environment listed here represent what’s typically required to successfully perform this role. Reasonable accommodations may be made for individuals with disabilities.
- May need to lift or move up to 30 lbs using proper techniques and stand for extended periods
- Fast-paced, team-oriented retail environment
- Non-traditional hours are expected, including weekends, evenings, and holidays
- Must be available at least 3 days a week — Sunday availability is required